Shipping Policy/Dispatch Time

If the item you order is in stock, we normally dispatch it to you within 1 to 2 days. For custom orders, please get in touch with us for the schedule. Please note that when we fulfil an item and marked it as dispatched, this means that we have prepared your order and will be sent to the courier or local post office. The Delivery Period will commence after the dispatch time. 

Delivery Period

IRELAND

Delivery via AnPost (regular local stamp) takes about 2 to 3 days(Sundays not included).  FastWay Courier delivers within 24 hours from dispatch of your order (weekends not included).   

UNITED KINGDOM  

Delivery via AnPost (via Click and Post Label Service). This normally takes about 5 to 7 days. 

UNITED STATES, AUSTRALIA, JAPAN and the Rest of the World

Takes about 14 days. Depending of course with International Travel.  We use AnPost (Click and Post Label Service). There is a tracking number but we can only check when it leaves Ireland. If you wish for a registered mail, please contact us. 

Shipping Costs include Postage and Handling Fees. 

**Please note that you are liable to pay any taxes that may be due to you based from the country you are from. For reference, the tariff code used is 420.10000.90. 

 

We think its pawsome that our furry friends are very well looked after! Well, they are the lucky pooches and kitties! Just in case, your order isn't up to scratch (hmmm...pun intended but we cannot take anything that has been partially been eaten or scratched!), please get in touch with us immediately. 

It can be a matter of fit, too small or too big, not too worry, you can have it exchanged. But it can be also be a case that it is not really a match and we can offer a refund (shipping excluded). 

You have seven (7) days upon receipt to have the item returned or exchange. If for refund, it will be returned back to the payment option that you have used.  

Please send it at HQ Tralee, Dominick Street, Tralee, Co. Kerry, Ireland V92 C799.

Kindly email to give us a heads up! hello@dougshirts.eu We can also be reached through WhatsApp. Our number is +353-86-0350569 We will be on your case immediately!

Once we received the item, we will either send the replacement or the refund. Life can be simple and beautiful. Everypawdy happy!